Terms of service

Terms of Service

About Us

Optimal 7 is owned by André Dourado Unipessoal Lda, a legal entity with tax identification number (NIPC) 514856939, with registered office at Rua Alexandre Herculano, 351, 3, 4000-055 Porto, Portugal, and owner of the Optimal 7 brand.

We are a company dedicated to health, longevity, and well-being, focused on the sale of supplements, nutritional products, books, educational content, and health assessments, including genetic testing. Our activity involves transparency, clear communication, and the processing of various types of data, including personal data from our customers and users.

 

Terms and Conditions

These Terms and Conditions (“Terms”) apply to the use of the website https://optimal7.com and the services we provide (the “Services”).

Before using the Services, please read these Terms carefully. By browsing, placing an order, or interacting with Optimal 7 (O7), you fully agree to these Terms. If you do not accept these Terms, you must not use the Services.

Capitalised terms have specific meanings defined throughout this document. When we refer to “O7”, “we”, or “our”, we mean André Dourado Unipessoal Lda. When we refer to “you” or “your”, we mean the user or customer.

We recommend that you keep a copy of these Terms. Please note that these Terms may be updated at any time, with immediate effect, and you should review them regularly.

 

Website Access

Access to the Website is free and permitted for personal, non-commercial use only.

We reserve the right to modify, suspend, or remove the Website or parts of it without prior notice. We are not responsible for any interruptions or unavailability of the Website.

The user agrees to use the Website lawfully, without disrupting, damaging, or impairing its operation, and not to use it for any illegal or fraudulent activity.

 

Legal Notice

All content on the Website, including texts, images, videos, illustrations, trademarks, and other elements, is protected by law. Any reproduction, distribution, modification, or commercial use without prior authorisation is strictly prohibited.

Violation of these Terms may result in civil and criminal liability, including compensation for costs, damages, and legal expenses incurred by O7.

 

Privacy Policy and Cookies

O7 collects and processes personal data fairly and lawfully, in accordance with Portuguese and European legislation (GDPR and CNPD).

We process only data that is relevant, adequate, and not excessive for the purposes stated, ensuring transparency, confidentiality, and security.

We may share data with third parties only for legitimate purposes, such as logistics providers, payment processors, or service providers, ensuring that they implement appropriate technical and organisational data protection measures.

All users have the right to access, rectify, or delete their personal data. Requests should be sent to: help@optimal7.com.

 

Payment Methods

We accept payments via:

  • Multibanco
  • MB Way
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal
  • Credit Card
  • Bizum
  • Pix

 

Disputes

These Terms and any matters related to the Website or Services are governed by Portuguese law.

Portuguese courts shall have exclusive jurisdiction over any disputes, with the courts of Porto having territorial competence, expressly waiving any other jurisdiction.